We promise to ship each WiscoBox within three business days of the order but we will always strive for a two-day turnaround. We do not ship perishable items to out-of-state addresses on Thursdays or Fridays unless you select overnight shipping.
We reserve the right to hold a shipment if weather conditions suggest the product will be negatively impacted in transit. For example, we will not ship wine if the temperature drops below 25 degrees F and boxes containing cheese, wine and/or chocolate will be held if the temperature exceeds 85 degrees F.
All sales are final. If you receive a broken or damaged product, please contact us immediately and we will make every effort to replace the item as soon as humanly possible.
Occasionally we may be out of stock of a specific item, if that happens we will replace the item with another of equal or greater value.
Federal law prohibits us from selling and shipping boxes that contain alcohol to anyone under 21 years of age. All shipments containing alcohol are carried by FedEx and require a signature. The signer must be at least 21 years of age.
Interstate shipping regulations do limit the states to which our boxes that contain wine can be shipped. Currently we are shipping directly to Alaska, California, Idaho, Missouri, New Mexico, Nevada, North Dakota, Oregon, Virginia, West Virginia, Wisconsin, Washington D.C. and Wyoming and through our sister company, Botham Vineyards & Winery, to: Arizona, Florida, Indiana, Minnesota, Michigan, Montana and Vermont.
IMPORTANT SHIPPING INFORMATION
SHIPPING PERISHABLES -- We require 2-day shipping for all boxes containing perishables (cheese, sausage, chocolate) for delivery addresses that are outside Wisconsin. If your order includes any of these items and will be shipped beyond Wisconsin's borders, please select UPS or FedEx 2-day shipping. We also reserve the right to hold shipments if the temperature is above 80 degrees F or below zero (shipping wine). ADDITIONALLY, WE DO NOT SHIP BOXES THAT CONTAIN PERISHABLES TO OUT-OF-STATE DESTINATIONS AFTER WEDNESDAY EACH WEEK. Thanks so much. These choices help to ensure that your lovely gift is delivered in perfect condition. Questions? 608.437.2202